privacy policy

Hada Al Sham Foundation aims to provide more than our customers' expectations and we dedicate all efforts to provide a comfortable and smooth experience to meet your needs.. We value your trust and work hard to ensure that your privacy is protected. We believe that transparency and innovation are the foundation for building a strong relationship between us and our customers. This policy aims to clarify how we collect, use and protect the information you provide to us while using our services. We are committed to respecting your privacy and applying all applicable data protection principles and laws around the world. Give us a few minutes of your valuable time to review the privacy policy below:

1. Information We Collect

We collect information that you provide to us directly when you book through our website or WhatsApp. This information includes:

the name

phone number

e-mail

Trip details (such as airport and destination)

Payment Information (We do not store credit card details, they are processed through secure and certified payment gateways)

Note: The number of bags must be proportional to the size and load of the car and the number of passengers traveling in the rented car.


2. How we use your information

We use the information we collect for the following purposes:

Organize and coordinate your trips with precision and smoothness.

Improving the quality of our services and developing them to meet your needs.

Communicate with you about your travel updates and special offers.

Protect our legal rights and prevent any illegal activity.


3. Protecting your information

We take all necessary security measures to protect your personal information. These measures include:

Use encryption techniques to protect data during transmission.

Information is stored on secure servers subject to strict security measures.

Limited access to information to only authorized personnel.


4. Sharing information

We do not sell or rent your personal information to any third party. We may only share information in the following circumstances:

With partners and providers who help us provide our services, provided that they comply with our privacy policies.

If there is a legal request from the competent authorities.


5. Cookies

We use cookies to improve your user experience on our website. These cookies allow us to:

Remember your preferences and settings.

Analyze how you use our site to improve our services.

You can control your cookie settings through your browser, but this may affect your experience using the site.


6. Your Rights

You have the right to access, correct and request deletion of your personal information at any time. You can do this by contacting us through the website or WhatsApp.


7. Modifications to the Privacy Policy

We may update this Privacy Policy from time to time for legal or regulatory reasons. We will notify you of any significant updates via email or through our website.

8. Contact Us

If you have any questions, inquiries or requests regarding this Privacy Policy, you can contact us via:

Email: [email protected]

Phone: 0115062533

Thank you for choosing Hada Al Sham Foundation , and we look forward to providing you with a distinguished and safe service.