Site policy

Information and data


The site's data and information are constantly updated under the site's management to provide correct and appropriate information for display.



Online payment


We offer various Online payment options in cooperation with Saudi banks and companies licensed for the service, which maintain the confidentiality and security of user data



Services


We offer licensed and guaranteed services to serve you in a convenient and comfortable manner, and you have the right to modify your orders, cancel, or refund the amount if the product and service are not suitable for what was displayed on the site at the time of ordering.



Links to other sites on the Internet


Our website includes links to other sites on the Internet. We are not considered responsible for those sites. You can view the privacy policies and contents of those sites that are accessed through any link within this site.



Privacy and confidentiality


We are committed to protecting your privacy and the confidentiality of all personal data we obtain. We will disclose this information only if required to do so by law or to defend or protect the rights of this site or its beneficiaries.



Data needed for transactions


When we need any of your personal data, we will ask you to provide it of your own free will. This information will help us communicate with you and fulfill your requests. We will not sell the data you provide to any third party for marketing purposes without your prior written consent, unless it is part of collective data used for statistical and research purposes without identifying you.



Cancellation and return policy


If your order is canceled for any personal reason or related to reservations, shipping conditions, or regulations, the cancellation and return policy will apply in accordance with the Saudi Ministry of Commerce system:

-If the shipment is created or processed by the seller, the shipping and bank fees will be deducted and the remaining balance will be refunded.

- If the shipment is created but not processed by the seller, only the bank fees will be deducted and the remaining balance will be refunded.

- If the shipment has been created and processed and departs to your address, the order can only be canceled and refunded if the product is different from what was agreed.